Telecom Auditing Services

There are no upfront fees or charges. We only bill based on implemented, easily quantifiable savings. These savings are clearly visible by comparing the charges on your new invoices to those on your old invoices.
We simply share in the savings each month for a finite period (typically 12–60 months, depending on the level of service our clients choose).

We need three months of invoices and a signed LOA (Letter of Authorization). In many cases, we can access these invoices through online login portals our clients already have set up.
The signed LOA allows us to communicate with vendors on your behalf to perform the audit. No changes are made without client approval.

Depending on what we identify as potential issues, we can review as far back as the state statute of limitations allows (typically 36 months, or even back to the point of error). In some cases, we’ve recovered refunds going back decades.
The lookback period depends on the type of error and what recovery is permitted under state regulations.

Yes. We work directly with telecom providers to negotiate refunds or credits and ensure that corrections are implemented moving forward.

Our service is contingency-based—there’s no upfront cost, and our fees are tied to verified savings. If we don’t find savings that impact your bottom line, there’s no fee. It’s that simple.

We aim to deliver our initial findings within 30 days and have savings reflected on your bottom line within 90 days.

If you own or manage a business, you’ve likely been overseeing these expenses from the start. We find savings 90% of the time for the businesses and organizations we review.
However, if the answer to all of the following questions is “yes,” you may not need our help:

• Is the person managing this expense category solely focused on it, with no other duties?
• Are they incentivized to save every dollar based on performance in this specific expense category?
• Do they have at least 10 years of exclusive experience focusing on this category and nothing else?
• Do they have access to thousands of comparable data points across industries, organizations, and peers—at a line-item level—for this category?
• Do they have experience working with telecom providers and insider knowledge of provider tactics?
• Can they interpret and understand a Customer Service Record? [Link to Customer Service Record article]

If the answer to all of these is “yes,” we’d agree that a cost-reduction audit by category experts might not yield additional results. However, since we only charge if we find savings, it’s certainly worth a shot—and we’re happy to invest our time and resources on our clients’ behalf.